Project Kickoff and Strategy Sessions : We’ll discuss your finalized goals for Salesforce, including a customization to your practice process.
Patient and Patient Card Setup: We’ll setup your patient and patient card object for tracking detailed patient information.
Diagnosis and Care Plan Management : We’ll configure the diagnosis and plan management modules for managing diagnosis, treatments, and care plans displayed on a patient timeline.
Project Kickoff and Strategy Sessions: We’ll discuss your finalized goals for Salesforce, including a customization plan for your sales process.
Service Region & Workforce Setup: We’ll configure your regions, service territories, and locations to track service work by geography. We’ll model your work areas to also include warehouses, vans, or work sites if needed.
Workforce & Time Tracking Setup: We’ll create service resources and crews modeled after your workforce grouped by skills and experience to be assigned service appointments. We’ll also establish operating hours and time tracking for reporting on time spent on assigned tasks.
Project Kickoff and Strategy Sessions: We’ll discuss your finalized goals for Salesforce, including a customization plan for your sales process.
Account and Contact Setup : We’ll configure and create fields on accounts and contacts -your customer base.
Service Cloud Console Setup : We’ll configure the Service Cloud Console including all components, lists, buttons or quick action links necessary.
Case Setup : We’ll customize Cases, including list views, queues, custom fields, and page layouts for your customer service department to manage inbound tickets.
Project Kickoff and Strategy Sessions: We’ll discuss your finalized goals for the Marketing Cloud, including a customization plan for your marketing process.
Marketing Cloud Connector : We’ll install and configure the Marketing Cloud Connector to Salesforce.
Journey Builder & Email Templates : We’ll customize the Journey Builder for a unique visitor experience, to guide customers through your brand with up to five email templates.
Marketing Cloud Training: We’ll provide one hour of Marketing Cloud training.